Empays | IMT (Instant Money Transfer) | Inter-bank Card-less Cash Withdrawals

Vision and Mission

Empays’ mission for the IMT Payment System is “To enable digitisation of payments as the premier cash-out service in the country”.

RBI Authorisation for IMT

The Reserve Bank of India (RBI) has granted a Certificate of Authorisation to Empays to operate the Instant Money Transfer (IMT) payment system. You can look up Empays in the list of entities authorised by the RBI under the Payment and Settlement Systems Act, 2007 here.

IMT Member Banks

The following banks have gone live with the IMT Payment System. Please contact your bank for more details on how to send/receive IMT payments.

  1. Axis Bank
  2. Bank of India
  3. YES Bank
  4. State Bank Group (State Bank of India and associates)

IMT Information links

Please click on the links below to visit IMT-related pages hosted by member banks.

Please note that the information on member banks’ websites is not controlled by Empays and you should directly contact the Bank for additional information or clarifications.

Customer service

The senders may contact their respective bank for issues with their IMT transactions.

Reaching out to Empays

There are multiple ways to reach Empays for IMT-related queries and feedback.

  1. Contact the IMT Customer Helpdesk at +91 90290 22871 or write to imthelp@empays.com
  2. Use the Contact Us form below to send your query.
  3. You may contact the Nodal Officer for the IMT Payment System.

Kindly note that Empays will not be in a position to help out with issues pertaining to specific IMT transactions, as such data is available only with the member banks.

Temporary changes to IMT transaction limits

(Last update: February 5, 2017)

The RBI, vide its circular issued on January 30, 2017 has partially restored status quo ante for cash withdrawals (RBI/2016-17/213 DCM (Plg) No. 2905 /10.27.00/2016-17).

Taking cognizance of this notification and clarifications received from RBI, as a licensed Payment System Operator we wish to inform you that temporary restrictions placed on IMT payments have now been lifted.

You are advised to contact your bank for further information.

Nodal officer for IMT

The designated nodal officer for the IMT Payment System is:

Sh. Ravi Rajagopalan

CEO, Empays Payment Systems India Pvt. Ltd.

Phone number: +91 22 6690 7343 (during office hours)
Email: imt@empays.com


Queries relating to IMT